Privacy Policy

Your privacy is important to us. It is MetaSys Software Pvt Ltd.’s policy to respect your privacy regarding any information we may collect from you through different pages on our website or through our app FM Quizilla on the App Store and Google’s Play Store.
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.
We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.
We don’t share any personally identifying information publicly or with third-parties, except when required to by law.
Our app may link to external social media sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
Your continued use of our website will be regarded as an acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.
When we collect and use personal data about you we may be subject to the General Data Protection Regulation (‘GDPR’) and responsible as a ‘data controller’ of such personal data.
We are required under data protection legislation to notify you of the information contained in this privacy notice. It is important that you read this notice, together with any additional and more specific information we may provide to you on various occasions when we are collecting or processing personal data on certain specific websites, products or applications, events and initiatives so that you are aware of how and why we are using such information.

How we will use your personal information?

We may collect different kinds of personal information in a number of different ways and use it for a number of different purposes to ensure access to our website and online services.
In general, you can visit MetaSys Software on the World Wide Web without telling us who you are. Our web servers or Affiliates who provide analytics and performance enhancement services may collect:

  • IP addresses,
  • Operating system details,
  • Browsing details,
  • Device and connectivity details, and/or
  • Language settings.

This information is aggregated to measure the number of visits, average time spent on the site, pages viewed and similar information. MetaSys uses this information to measure the site usage, improve content and to ensure safety and security as well as enhance performance and user experience of the website.
In few situations, you are required to enter some personal information. Personal Information is information which may be used to identify or contact an individual, such as your name, mailing address, phone number, or email address. You may be asked to provide this information when you indicate that you are either interested in applying for a job, wish to buy a MetaSys product or wish to enter into a consulting engagement with MetaSys Software.

We may also obtain data from third parties including:

  • Social networks, when you grant permission to us to access your data on one or more networks through our website.
  • Partners with whom we offer co-branded services or engage in joint marketing activities.

Please note that our website may include links to websites of third parties whose privacy practices differ from those of MetaSys Software; if you provide personal data to any of those websites, your data is governed by their privacy statements.
Under the GDPR, the lawful basis for this processing is our legitimate interest in enabling and improving our website and online services, or consent, where requested and obtained.
To answer your queries, support and contact requests 

If you contact us with queries, requests for more information about initiatives or products or other generic support inquiries, we will need to collect information about you such as:

  • Personal and contact details, like full name, company and role, email address,
  • Qualifications and profession, and/or
  • The content of your messages to us.

Under the GDPR the lawful basis for this processing may be for the performance of a contract with you or to take steps at your request before entering into a contract with you, or for our legitimate interests in behaving as a responsible organization in dealing with these matters, or consent, where requested and obtained.

Our App called FM Quizilla:

  • App – The App helps to prepare for the FileMaker Certification Exam and is made available to users on Google’s Play Store and the App Store. The Application is a paid-app which does not require registration. No personal data is collected.
  • FM Quizilla is a subscription-based application. The default download is a free trial app with limited access to the questions and premium features like Practice tests and Tips for all modules. When you subscribe to the app, you will get full access to the application with all premium features and access to all questions. As a subscriber, you will receive regular updates if any.  The In-App subscription is an annual subscription, which is automatically renewed each year. You can cancel the subscription anytime through the Appstore/Google Play store account settings upto 24 hours before the subscription ends.
  • Location – FM Quizilla does not track location of the Mobile Device.
  • Distribution of Personal Data – The Application does not capture personal details of the user and is not associated with any third party. No details are shared with any Third Parties.
  • Sharing results of tests with friends on Social Media – FM Quizilla application, allows you to share scores on your profile page, to share with others within your network. During this process the application does not store the Social Media Credentials.
  • Uninstalling the Application – You can easily uninstall the Application by using the standard uninstall process available in a Mobile Device. On un-installing the FM Quizilla application, the user can reinstall the application and login with the registered ID.

Our promotional communications

You may receive promotional communications from MetaSys Software and we may send these by email, SMS/text messages, post, telephone or any other means of communication. For information about managing your contact data, you may reach out to the contact details provided in the event privacy notice or in the emails you receive, you may contact us at the contact details mentioned below. We may also obtain your personal data from a third party via a purchased database.
Under the GDPR the lawful basis for this processing is the consent, where requested and obtained.
We may also obtain data from third parties including:

Third party event organizers where the event is sponsored by MetaSys Software. Organizers might provide the attendee list or your details may be collected during our participation in Trade Shows.

Under the GDPR the lawful bases for this processing is our legitimate interest in organizing and running such events, or consent, where requested and obtained.

To manage, administer and fulfil the obligations under contracts, and regulations
Where MetaSys Software is in a contractual relationship with you (other than an employment relationship) or your employer or your company or we are taking steps to enter into such a contractual relationship, we will need to process your personal information, usually limited to name, business contact details and job title in order to enter into and/or fulfil the obligations arising from the same contract, such as providing you or your employer or company with the services you have requested or make use of the services that you or your employer or company are offering to us. We will also process such personal data for ancillary tasks related to our daily business activities, such as accounting, auditing, reporting (to regulators and authorities) and to comply with applicable regulations.

Under the GDPR and depending on the processing activity, the lawful bases for this processing may be for the performance of a contract with you or to take steps at your request before entering into a contract with you, our legitimate interest in providing services to your company or employer, or legal obligation.
MetaSys Software has a strong interest in promoting its brand, products, initiatives and values. We may send you communications email, texts, phone calls or regular mail; to do so, we might use your contact details which were previously collected in the context of an event, a query sent by you or through the navigation on our websites which is specifically collecting contact information in order to respond to your/your company’s requests. We may also obtain your personal information from third parties, such as business partners, data brokers, social networks, publicly available sources and marketing companies. In such cases, we will also comply with any additional restrictions imposed by the source of the data. You can opt-out of receiving such communications at any time, writing to MetaSys Software or using the unsubscribe link included at the bottom of emails.
From time to time, we may use your name, quotes, pictures or videos to promote and amplify MetaSys’ brand and activities. In any such case, you will receive appropriate additional information about the usage of your personal data.
Under the GDPR the lawful basis for this processing are MetaSys’ legitimate interests in promoting its brand, products, initiatives and values.
If you do not provide certain information when requested, it may delay or prevent us from administering a service you requested from us, replying to your queries and/or letting you join our initiatives.
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

How we will share your personal information?

We may share your data with third parties, including third-party service providers

Why might we share your personal data with third parties?
We may share your personal data with third parties where required by law, where it is necessary for one of the activities mentioned above or where we have another legitimate interest in doing so. We require third parties to respect the security of your data and to treat it in accordance with the law. Where required by the law, we will request your consent before transferring data to third parties which are not part of MetaSys Software.

Which third-party service providers process my personal data?
The following activities may be carried out by third-party service providers: hosting and other internet services, data storage and analytics, marketing research and campaign management, event organizers. All our third-party service providers are required to take appropriate security measures to protect your personal data in line with our policies. We do not allow our third-party service providers to use your personal data for their own purposes. We only permit them to process your personal data for specified purposes and in accordance with our instructions. We may also need to share your personal data with regulators or to otherwise comply with the law.

How we will keep your information safe?

We have put in place appropriate technical, organizational and security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a confidentiality agreement.
We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.
In some circumstances we may anonymize your personal data so that it can no longer be associated with you, in which case we may use such information without further notice to you.

How to contact us?

If you have a privacy concern, complaint or a question regarding this privacy statement, please direct it to [email protected]

For the purposes of the EU GDPR, the controller for the data processing of your personal information collected through our websites is MetaSys Software, Unit 18, Techniplex I, Off Veer Savarkar Flyover, Goregaon West, Mumbai 400 062, India.

EU GDPR data subject rights

If the processing of your personal information is subject to the EU General Data Protection Regulation (“GDPR”) (or any UK replacement legislation), you are entitled to the rights listed below.
Your duty to inform us of changes
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Right to withdraw consent
In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal data for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact us (see contacts below). Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes or updates to our technology, data practices, service methods, or other factors. If we make material changes to this Privacy Policy, we will notify you by posting the revised Privacy Policy on our website. Changes to the Privacy Policy will become effective immediately, unless otherwise noted. Your continued use of the Site following the effective date of these changes indicates your consent to the revised policies and practices. You are expected to check this page frequently so you are aware of any changes, as they are binding on you. If you object to any revisions, you should immediately cease using the Site.
Contact Details: If you have questions related to this Privacy Policy, you may contact us at [email protected]
Or write to: CEO, MetaSys Software Pvt Ltd, Unit 18, Techniplex I, Off Veer Savarkar Flyover, Goregaon West, Mumbai, 400064