Case Studies
Real Solutions.
Measurable Impacts.
Logistics/Courier Service company, Bermuda
Modernised a legacy FileMaker-based logistics platform into a scalable web and mobile ecosystem. The solution introduced real-time package tracking, driver management, proof-of-delivery workflows, customer portals, payment integration, and automated communication services, significantly improving operational efficiency, delivery speed, and customer experience.
Business Problem Solved
The client, an international logistics company, was relying on an outdated FileMaker 5 system that lacked scalability, security, and modern integrations. This led to inefficient workflows, limited real-time tracking, poor customer visibility, and manual processes for package handling, invoicing, and delivery operations. The system also lacked proper security controls and seamless integration with payment and communication services, impacting overall operational efficiency and customer experience.Impact Delivered
The solution modernised the legacy system, improving scalability, security, and overall performance. It streamlined package tracking, scanning, and delivery processes through web and mobile applications, enabling real-time visibility and reducing manual effort. Customer and driver web/mobile apps enhance user experience with features like notifications, proof of delivery, and seamless payment integration, leading to more efficient operations and better service delivery.★★★★★
Scott Amyoony, CTO
IB Couriers, BermudaMetasys has done a fantastic job. We launched the web application yesterday and it worked very well. Great job.
Key Impacts
30–40%
improvement in process efficiency.
20–30%
faster delivery turnaround times.
40–50%
Significant increase in customer satisfaction and engagement.
70–80%
Improved driver productivity and better operational control through real-time updates.
FTP Integration for Customs Emails to FileMaker
OCR/AI for Shipment Address Extraction During Scanning