Case Studies
Real Solutions. Measurable Impacts.
Customised ERP for digitising embroidery/art for large enterprises
Key Impacts
- 300–400 Major Man-Hour Savings Through Workflow Automation
- 1,800–2,000 High-Scale Cloud Migration & Order Growth Enablement
- 99% Massive Order Processing Acceleration (Faster)
CRM for Medical Device Sales
Key Impacts
- Delivering a modern, easy-to-use UI built in React.js
- Establishing scalable, documented backend APIs using OpenAPI
- Enhancing cross-team efficiency between design, frontend, and backend engineers
Digitizing Utility Field Operations with Enterprise Workflow Automation
A utility digital transformation initiative that unified field data capture, project costing, asset management, and invoicing into a single enterprise platform. The solution enabled real-time operations, reduced billing timelines from months to days, and created a scalable foundation for future modernization.
Key Impacts
- 10–20% Customer Satisfaction (CSAT) Improvement
- 20–35% Invoice Payment Time (DSO) Reduction
- 60–80% Manual Processing Workload Reduction
FileMaker Application for a Funeral Home in Bermuda
Key Impacts
- 30–40% improvement in user efficiency.
- 20–30% faster access and processing.
- 50% reduction in system errors.
Genavix
A digital health and wellness platform that connects individuals with healthcare professionals, wellness experts, programs, and support services through integrated online and in-person care solutions.
Key Impacts
- 70% Less paperwork and admin effort
- 80% Faster health data access
- 70% Reduction in data entry errors
Interactive Front-End Dashboard for Security Analytics Product Company
A real-time security analytics dashboard that visualizes billions of network events to detect and respond to threats instantly. It provides interactive insights into malicious activity, asset behavior, and region-wise traffic patterns. Built for fast investigation and improved security decision-making.
Key Impacts
- Real-time threat detection and response capabilities enabled
- Improved visibility into malicious events and network activities
- Faster security analysis through interactive dashboards and reporting
Logistics/Courier Service company, Bermuda
Modernised a legacy FileMaker-based logistics platform into a scalable web and mobile ecosystem. The solution introduced real-time package tracking, driver management, proof-of-delivery workflows, customer portals, payment integration, and automated communication services, significantly improving operational efficiency, delivery speed, and customer experience.
Key Impacts
- 30–40% improvement in process efficiency.
- 20–30% faster delivery turnaround times.
- 40–50% Significant increase in customer satisfaction and engagement.
MetaTrack
MetaTrack is a web-based time tracking and project management platform that helps organizations efficiently manage employee work hours across multiple projects. It provides role-based access, real-time reporting, and accurate tracking of billable and non-billable time. The system improves productivity, transparency, and project visibility for better decision-making.
Key Impacts
- 60% Reduced manual time-tracking effort
- 40% Improved billing accuracy
- 50% Improved project visibility and resource utilization
Mulching Company Desktop & Web Portal Development
A leading mulching and land-clearing company relied on FileMaker WebDirect to provide customers and employees access to critical business information, including property details, quotes, jobs, and invoices. However, the existing system lacked a modern user experience and required additional functionality to support business growth and operational efficiency.
Key Impacts
- 10–20% Better customer experience (self-service access to Jobs, quotes & invoices) Customer satisfaction (CSAT)
- 15–30% Faster sales & payments Invoice payment time (DSO)
- 20–40% Reduced manual work for teams Customer support workload
Retail System for Antique Watches, Jewellery and Cigars Trader, Zurich
Key Impacts
- 40–60% Reduced manual processing effort
- 30–50% Order processing time decreased
- 25-30% Increased customer engagement
River Cruise Booking Application, Myanmar
As a growing river cruise operator's booking volume outpaced its existing FileMaker system, managing seasonal demand, multi-part journeys, and add-on tours became increasingly error-prone and duplication-heavy. Metasys built these capabilities into the existing FileMaker desktop application and extended it to the Web portal. This helped in unifying real-time availability, reservations, and transactions into a single platform accessible to both agents and customers.
Key Impacts
- 65% Reduced manual work
- 60% Improved booking efficiency
- 70% Improved data accuracy
Web app for indoor sky diving operation
Web Application for an Institution Promoting Creative & Critical Thinking
Key Impacts
- 70–80% Cut manual work through automation.
- 80–90% Improved online student access.
- 75–85% Boosted overall efficiency.
Workflow to Manage Design Development Approval of Artworks Embroidery for Promotional Items
Key Impacts
- 85% Faster mockup & proof creation
- 80% Reduction in art approval turnaround time
- 30% Improved client response time with automated reminders